ChatAuto.EU
Privacy

Your automotive data stays under your control.

ChatAuto is operated by MAŃSKI AI s.r.o. in Europe. We use the minimum information required to provide conversations, vehicle memory, uploaded documents and account features.

What we process

Account identity, selected country and language, vehicles you add, saved conversations, uploaded files, product usage and technical security logs. VIN is optional.

Why we process it

To provide personalised automotive analysis, preserve vehicle history, secure the service, control usage, improve answer quality and meet legal obligations.

AI processing

Questions and relevant attachments may be sent server-side to OpenAI to generate an answer. Credentials are never exposed to the browser.

Your choices

You can delete individual vehicles and documents, request an export, or delete your account data. Contact hello@chatauto.eu for privacy requests.

Important

ChatAuto supports informed automotive decisions. It does not replace a physical inspection or a qualified technician for safety-critical work.

Legal bases and purposes

We process data to perform the service contract, comply with legal obligations, protect the service and pursue our legitimate interests in security and improvement. Where consent is required, you may withdraw it at any time without affecting earlier processing.

Providers and international transfers

We use service providers for authentication and database services (Supabase), payments (Stripe), AI responses (OpenAI) and secure cloud infrastructure. They receive only data needed for their task. Where data is transferred outside the EEA, we use an adequacy decision or appropriate safeguards such as standard contractual clauses.

Retention and your rights

We keep account and conversation data while your account is active or as needed to provide the service. Billing and legal records are retained for periods required by law; security records only as long as necessary. You may request access, correction, deletion, restriction, portability or object to processing. You may also complain to the Czech Office for Personal Data Protection.

Cookies and automated decisions

We use necessary session and preference storage. We do not currently use advertising cookies. AI helps generate information, but ChatAuto does not make decisions producing legal or similarly significant effects about you solely by automated means.

Úřad pro ochranu osobních údajů · GDPR

Effective from 2 September 2026

Professional vehicle valuation

Vehicle valuations process the VIN, registration, specification, declared history, photographs, market evidence and results to provide the requested service. Photos and reports are private. Location metadata is stripped before storage. Search queries use vehicle specifications and country, not your name, email, VIN or exact address. AI image processing is limited to visible vehicle condition. Payment records link the purchase to the report. Public certificate verification shows only the certificate ID, model, year, mileage, country, valuation date, value, version and masked VIN; it never exposes the owner, full VIN, contact details, photos or the PDF. Contact hello@chatauto.eu to request access, correction or deletion, subject to retention of records required by law.